Privacy Policy

When you contact OrchidSmile Dental Clinic, we may collect your name, phone number, email address, appointment preferences, treatment interest, and any message you choose to share.

If you book or ask questions through WhatsApp, Instagram, Facebook, YouTube, phone, or email, those platforms may also process your information under their own privacy policies.

We use your information to respond to enquiries, schedule appointments, send appointment-related updates, provide dental care, maintain patient records, improve our services, and comply with applicable legal or professional obligations.

We do not sell your personal information. We only share it when needed for clinic operations, treatment coordination, legal compliance, payment processing, or with your consent.

Dental or medical details that you share with us are treated as sensitive information and are used only for consultation, treatment planning, care delivery, and required record keeping.

Please avoid sending urgent medical information through the website or social media. For emergencies, contact the clinic directly or seek immediate medical assistance.

Our website may collect basic technical information such as device type, browser, pages visited, referral source, and approximate location through hosting, security, or analytics tools.

This information helps us maintain website performance, security, and usability. We do not use this website to collect payment card details.

We keep personal and treatment information only for as long as reasonably necessary for clinic, legal, accounting, and healthcare record purposes.

We use reasonable administrative, technical, and physical safeguards to protect information, but no online transmission or storage system can be guaranteed to be completely secure.

You may contact us to request access, correction, or deletion of your personal information, subject to identity verification and legal or medical record retention requirements.

You can also ask us to stop non-essential promotional communication. Appointment, treatment, billing, or legal messages may still be sent when required.

For privacy questions, contact OrchidSmile Dental Clinic at orchidsmile1503@gmail.com, +91 9152814655, or visit us at Shop No.14,Om residency,Ranuka city Road, Kalyan(W)421301.